Everyday Slipcovers offers the most personal service of any on-line slipcover shop. Your will receive a personal e-mail from the owner when you place your order. If you have any problem with your order, you will be put in touch with the owner. All phone calls will be transferred to the owner. Our Customer Support e-mails are checked at least 5 times per day. You can count on Everyday Slipcover to give you that personal touch. You, our customer, are very important to us. We care!